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Recurring yearly memberships are billed upon sign-up and every 365 days thereafter until cancelled.
One year memberships are only billed upon sign-up and automatically expire after 365 days.
There are many possible reasons why you may be experiencing poor video playback.
HD video playback requires a better than average internet connection and computer processor, so if you have a slow connection or older computer, you may experience issues.
Also, bear in mind that invalid or false claims can lead to negative impacts on a cardholder’s credit and/or their banking institution.
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We support all the latest versions of major web browsers but not all browsers offer the same benefits in speed and security.
If you are unable to find an answer to your question, kindly complete the form at the bottom of this page to receive an answer to your inquiry via email. This means the description in your statement will not match the product name you signed up with.
In its place, the name of our billing processing company will be on your statement.